Payment & Shipping
Method of payment
We accept the following methods of payment: prepayment (bank transfer), Paypal, Visa, Mastercard, American Express, Maestro, Sofort Überweisung, eps-Überweisung, Ideal, Apple Pay, Google Pay. Individual payment methods may not be available for every purchase.
Delivery areas
We currently deliver to the following countries: Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Shipping
Germany:
Standard (DHL Paket): free
Express (DHL Express): 16,99 € per order
Other countries of the European Union:
Standard (DHL Paket): 13,99 € per order
Shipping by DHL Paket is climate neutral with DHL GoGreen.
Returns / Exchange
An exchange or return of our products is possible within 14 days from delivery. For more information on the right of withdrawal, please see our Right of Withdrawal.
We believe that too many orders are returned on the Internet, polluting the environment. Our customers order from VIVI MARI consciously to conserve resources. If, exceptionally, our products are not to their liking, the customer bears the cost of the return.